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Department of Behavioral Healthcare Services

Click here for the Ten Year Plan to End Homelessness in Portsmouth, VA

Serving the Portsmouth Community
Providing mental health, mental retardation and substance abuse services to the citizens of Portsmouth since 1969.

Vision

The Portsmouth Department of Behavioral Healthcare Services: providing excellence, and promoting independence, and recovery.

Mission

The mission of the Portsmouth Department of Behavioral Healthcare Services is to promote independence, recovery, and positive outcomes for those we serve, through excellence in the delivery of integrated Mental Health, Mental Retardation, and Substance Abuse and Prevention services. We accomplish this by:

  • Accurately assessing and meeting the needs of the whole person

  • Providing seamless, integrated services that are accessible and fairly priced

  • Recognizing and effectively utilizing the talent, passion, and commitment of our professional and support staff

  • Effectively communicating with our stakeholders

  • Promoting full participation by our staff and those they serve, empowering all to reach their highest human potential

Core Values and Associated Behaviors

Wellness We create an environment that strengthens us and promotes health and recovery;
Empowerment We share our expertise, compassion, and commitment in a culture of partnership that encourages creativity, independence, and recovery;
Respect We recognize the uniqueness of each person and treat each other with dignity;
Integrity We consistently do the right thing, even when no one is looking;
Service We embrace the privilege to assist others achieve their highest potential;
Excellence We consistently perform at our highest potential and seek opportunities to serve.

 

EMERGENCY SERVICES are available 24 hours a day.
Please call 393-8990.

For referrals and appointments call or visit our Central Intake Office at 545 High Street, 757-393-5357.

For additional information call or visit our Administrative Office at 600 Dinwiddie Street, Suite 200, 757-393-8618.

City of Portsmouth, Virginia · All Rights Reserved · Portsmouth City Hall · 801 Crawford Street · Portsmouth, VA 23704 · 757-393-8000